Legal

Privacy policy

Last updated: May 2025 · Classly Ltd

Classly Ltd ("Classly", "we", "us") operates the Classly Eli platform. This policy explains what personal data we collect, how we use it, and your rights in relation to it.

1. Who we are

Classly Ltd is the data controller for personal data collected through the Classly Eli platform. If you have questions about this policy, contact us at team@classly.online.

2. What data we collect

We collect the following types of personal data:

Account data – your name, email address, and password (stored as a secure hash).
Profile data – your role (tutor or student), location, and any profile photo you upload.
Lesson data – lesson notes, homework, lesson plans, and topics you create or upload.
Usage data – pages visited, login times, and actions taken within the platform.
Communications – emails we send you and any messages you send to us.

3. How we use your data

To provide and operate the Classly Eli service.
To generate AI-powered lesson notes, homework, and progress reports on your behalf.
To send you service-related emails (e.g. account confirmation, homework notifications).
To improve our platform based on how it is used.
To comply with legal obligations.

4. AI processing

Lesson content you submit is processed by an AI model to generate structured notes, homework, and recommendations. This content is processed on your behalf and is not used to train AI models. We take reasonable steps to ensure that AI-generated content is clearly identified as such.

5. Data sharing

We do not sell your personal data. We may share data with:

AI providers – lesson content is passed to our AI provider solely to generate your requested output.
Hosting providers – our platform is hosted on Alibaba Cloud servers.
Email service providers – used to send account and notification emails.

All third-party providers are required to process data only as instructed by us and in compliance with applicable law.

6. Student data

Tutors may add students to their account. Student data (name, lesson notes, progress) is visible to the linked tutor. Students should be informed by their tutor that their data is processed on the Classly Eli platform. Tutors are responsible for obtaining any necessary consent from students or their guardians before adding them to the platform.

7. Data retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

8. Security

We use industry-standard security measures to protect your data, including encrypted connections (HTTPS), hashed passwords, and access controls. No system is completely secure, and we cannot guarantee absolute security.

9. Your rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Correct inaccurate data.
Request deletion of your data.
Object to or restrict certain processing.

To exercise any of these rights, contact us at team@classly.online.

10. Cookies

We use essential cookies to keep you logged in and maintain your session. We do not use advertising or tracking cookies.

11. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on the platform. Continued use of the platform after changes are posted constitutes acceptance of the updated policy.

Questions? Email us at team@classly.online.