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Terms and Conditions

Last Updated: 01/01/2025

Welcome to Classly.online. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Introduction

Classly.online provides an online platform for English language learning. These Terms govern your use of our website and services.

2. User Eligibility

To use our services, you must be at least 18 years old or have the consent of a parent or legal guardian. By registering, you confirm that you meet this requirement.

3. Account Registration

  • Users must provide accurate and complete information during registration.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • We reserve the right to suspend or terminate accounts at our discretion if we suspect any violation of these Terms.

4. Services Provided

Classly.online offers:

  • Online English language tutoring services.

  • Learning materials and resources.

  • A platform for tutors and students to connect.

We may update or modify our services at any time without prior notice.

5. Payments and Refunds

  • Payments for tutoring sessions and services must be made in advance.

  • We do not offer refunds unless a session is cancelled by the tutor or a technical issue prevents the lesson from taking place.

  • If a student cancels a session with less than 24 hours' notice, the option to refund or reschedule is at the discretion of the teacher.

  • If classes are bought as part of a package and are not used within 12 months, then the package expires and no refund can be requested.

  • If a student requests a refund for an active package, 60% of the remaining amount will be given to the student, and 40% will be given to the teacher.

6. Code of Conduct

All users must:

  • Treat others with respect and professionalism.

  • Refrain from using offensive, discriminatory, or inappropriate language.

  • Not engage in any form of harassment, fraud, or illegal activity.

Failure to comply may result in account suspension or termination.

7. Intellectual Property

  • All content on Classly.online, including text, images, videos, and learning materials, is our intellectual property or used with permission.

  • Users may not copy, distribute, or modify any content without prior written consent.

8. Limitation of Liability

  • We are not responsible for any direct, indirect, or incidental damages arising from the use of our services.

  • We do not guarantee specific learning outcomes or tutor availability.

9. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.

10. Amendments to These Terms

We reserve the right to update these Terms at any time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be resolved in UK courts.

12. Contact Information

If you have any questions or concerns, please contact us at team@classly.online.

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